How do we get started? 
Please email me to set up a brief brief phone call to hear about why you are seeking therapy at this point in time, for you to get a sense of me, and help set up an virtual in-person session. You can ring me at 347-994-9355. The first 1-3 sessions will focus on getting to know you and your goals for counseling in order to develop insight on how best to address your needs.

 

How long is the typical session? 
45 minutes
 

Where are you located? 

I am located in the Columbus Circle/Lincoln Center area of Manhattan. We can meet in-person or virtually.  Virtual sessions are held on a HIPAA compliant platform.

 

Do you take insurance?

I am out-of-network for most insurance plans.

 

This means that you will be required to pay for your therapy and then get reimbursed by your insurance company. I will provide you with the necessary paperwork to help make that as easy as possible.

 

How do I know if I have "out-of-network" benefits? 

 

Call your insurance company to ask about your mental/behavioral health coverage. Some specific questions that you might want to ask are: 

• Do I have coverage for out-of-network mental/behavioral health services?

• What is my deductible and has it been met?

• If/when I meet my deductible what is my co-insurance?

• How many sessions per calendar year does my plan cover?

• Is a primary care physician approval required?

 

What forms of payment do you accept?
Fees are paid at each session by credit card (Visa, MasterCard, American Express, or Discover)

Do you have a cancellation policy?
At least 24-hour notification is required to reschedule or cancel appointments. Without this notification, you will be expected to pay for the session in full unless you are able to reschedule within the same week. A best effort will be made to schedule a make-up session at a mutually convenient time. Each client will be given one late reschedule/cancellation without a charge every six months.  Please note that Cynthia does not see clients on Fridays.